Terms of service

Welcome to THOMPaws.com. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms

By visiting THOMPaws.com, purchasing items, or interacting with our content, you agree to be bound by:

  • These Terms of Service
  • Our Privacy Policy
  • Our Return & Refund Policy
  • Any additional guidelines posted on our website

If you do not agree, you must stop using the site immediately.

2. Eligibility

To use our website or make a purchase, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a contract
  • Provide accurate and complete account or order information

3. Store Products & Descriptions

We strive to provide accurate product descriptions, images, and information. However:

  • Colors may appear differently depending on your device
  • Sizes may vary slightly
  • Stock levels may change without notice

We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

All prices displayed on THOMPaws.com are subject to change.
We reserve the right to adjust prices at any time without notice.

By completing a purchase:

  • You authorize us (or our payment processor) to charge your payment method
  • You confirm the information provided is correct
  • You acknowledge that failed or fraudulent payments may result in order cancellation

We do not store full credit or debit card details.

Accepted payment methods vary by region and may include: Visa, Mastercard, PayPal, Stripe, etc.

5. Order Processing & Shipping

When placing an order, you agree to our Shipping Policy.
We reserve the right to refuse or cancel any order if:

  • We suspect fraudulent activity
  • The item is out of stock
  • Billing or shipping information is incomplete or incorrect

Shipping times may vary and are estimates only.

6. Returns & Refunds

By making a purchase, you agree to the rules outlined in our Return & Refund Policy.
Items may be returned only if they meet the conditions stated in that policy.

7. User Accounts

When creating an account:

  • You must provide accurate information
  • You are responsible for maintaining confidentiality of your login credentials
  • You are responsible for all activity under your account

We may suspend or terminate accounts that violate our terms.

8. Prohibited Activities

You agree NOT to:

  • Use the site for illegal or unauthorized purposes
  • Attempt to hack, exploit, or disrupt the website
  • Upload malware, viruses, or harmful content
  • Misuse product images or content without permission
  • Submit false information or impersonate others
  • Use automated systems (bots, scrapers, crawlers) without authorization

Violation of these rules may result in account termination or legal action.

9. Intellectual Property

All content on THOMPaws.com—including images, logos, text, blogs, branding, and product designs—is owned by or licensed to THOMPaws.

You may not:

  • Copy
  • Distribute
  • Republish
  • Modify
  • Use for commercial purposes

without our written permission.

10. Third-Party Services

We may use third-party services and tools such as:

  • Payment processors
  • Shipping carriers
  • Email providers
  • Analytics tools

These third parties have their own terms and privacy policies, and your use of their services is governed by those agreements.

11. Disclaimer of Warranties

Our products are provided “as is” and “as available”.
We make no warranties—express or implied—including:

  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or availability of the website

Use our site at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, THOMPaws is not liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Damages caused by misuse of our products
  • Delays or failures caused by events outside our control

Our total liability for any claim is limited to the amount you paid for the product.

13. Indemnification

You agree to indemnify and hold THOMPaws, its owners, staff, and partners harmless from any claims, damages, or legal actions arising from:

  • Your use of the site
  • Your violation of these Terms
  • Your violation of any laws or third-party rights

14. Termination

We may suspend or terminate your access at any time without notice if:

  • You violate these Terms
  • We suspect fraudulent activity
  • We need to comply with legal obligations

You may stop using the site at any time.

15. Governing Law

These Terms are governed by the laws of your local jurisdiction, unless otherwise required by law.
If needed, this can be customized specifically for Nigeria, USA, EU, or a specific state.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.
Changes will take effect immediately once posted on this page.

17. Contact Us

If you have questions about these Terms:

📧 support@thompaws.com 🌐 THOMPaws.com